Shipping Policy

Thank you for choosing Nanak Surgical Enterprises. We are committed to providing high-quality surgical and medical supplies with a smooth and secure shopping experience. Please read our Shopping Policy below:

1. Order Placement

• Orders can be placed online 24/7 through our website.

• Orders will be confirmed via email, SMS, or phone after successful submission.

• For bulk or institutional orders, please contact us directly for special pricing or quotes.

2. Product Availability

• All products listed are subject to stock availability.

• In case an item is out of stock or discontinued, you will be informed promptly and offered a substitute or refund.

3. Pricing

• All prices on the website are listed in [Indian Currency] and include applicable taxes unless otherwise specified.

• Prices are subject to change without prior notice.

• Discounts or promotional offers will be applied at checkout or as stated on the product page.

4. Payment Methods

• We accept the following payment options:

• UPI / QR Code Payments

• Bank Transfer

• Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)

• Net Banking

• Cash on Delivery (if available in your area)

5. Shipping & Delivery

• Orders are processed within [1-2 business days] of payment confirmation.

• Delivery typically takes [2–7 working days], depending on your location.

• Shipping charges will be calculated at checkout based on weight, size, and delivery area.

• Free shipping may be available on qualifying orders or promotions.

6. Returns & Cancellations

• Returns are accepted only for damaged, defective, or incorrectly delivered items within [5days] of receipt.

• Products must be in unused condition with original packaging.

• Sterile or custom-ordered items are non-returnable.

• Orders can be cancelled before dispatch. After dispatch, standard return terms apply.

7. Customer Support

For assistance with orders, returns, or any issues:

📞 +91-7696036001
✉️ infonanaksurgical@gmail.com
🕘 Business Hours: [10:00AM – 08:00PM]