Shipping Policy
Thank you for choosing Nanak Surgical Enterprises. We are committed to providing high-quality surgical and medical supplies with a smooth and secure shopping experience. Please read our Shopping Policy below:
1. Order Placement
• Orders can be placed online 24/7 through our website.
• Orders will be confirmed via email, SMS, or phone after successful submission.
• For bulk or institutional orders, please contact us directly for special pricing or quotes.
2. Product Availability
• All products listed are subject to stock availability.
• In case an item is out of stock or discontinued, you will be informed promptly and offered a substitute or refund.
3. Pricing
• All prices on the website are listed in [Indian Currency] and include applicable taxes unless otherwise specified.
• Prices are subject to change without prior notice.
• Discounts or promotional offers will be applied at checkout or as stated on the product page.
4. Payment Methods
• We accept the following payment options:
• UPI / QR Code Payments
• Bank Transfer
• Credit & Debit Cards (Visa, MasterCard, RuPay, etc.)
• Net Banking
• Cash on Delivery (if available in your area)
5. Shipping & Delivery
• Orders are processed within [1-2 business days] of payment confirmation.
• Delivery typically takes [2–7 working days], depending on your location.
• Shipping charges will be calculated at checkout based on weight, size, and delivery area.
• Free shipping may be available on qualifying orders or promotions.
6. Returns & Cancellations
• Returns are accepted only for damaged, defective, or incorrectly delivered items within [5days] of receipt.
• Products must be in unused condition with original packaging.
• Sterile or custom-ordered items are non-returnable.
• Orders can be cancelled before dispatch. After dispatch, standard return terms apply.
7. Customer Support
For assistance with orders, returns, or any issues:
📞 +91-7696036001
✉️ infonanaksurgical@gmail.com
🕘 Business Hours: [10:00AM – 08:00PM]